Sales techniques we learned from Santa

Well we just finished Christmas, and there might even be a few more gift exchanges this weekend.

Nevertheless, Santa Claus is off on some tropical island on his annual post-Christmas vacation.

Speaking of Santa, I discovered some great sales truths in the way we go about playing Santa for our family and friends.

First, our goal was to figure out what people on our list really wanted, needed. or would appreciate (if it was a total surprise). This is not unlike being a good salesperson - determine what people want and help them find it. Toss in something special or unexpected when we can.

Next, we didn't let anything get in our way - no matter how many places we had to call or visit to find the item that we wanted in the right size and color. When we apply that type of determination to sales we can be powerful.

Then, we shopped the marketplace and the competition - looking for a bargain, trying to find it on sale - even if we had already purchased it. Good sales techniques.

Then, we chose just the right box, wrapping paper, ribbon, or other type of delivery to make sure the presentation of our gifts had the maximum impact. Again, it can apply to sales.

Finally, we rejoiced with the people who opened our gifts - much as we celebrate with our customers when we help them find just the right home and make a decision on it.

So as much fun as it's been playing Santa, we actually were practicing good sales techniques and skills in the process.

───

For more information on my coaching and educational programs and services, sales tips, insights, or strategies, visit my website stevehoffacker.com or my other blog homesalesinsights.com. © Steve Hoffacker, 2008. All Rights Reserved.

Comments

Who says santa is just for kids. Thank you for the post

Posted by CRECONNECTIONS.COM CRE (CRECONNECTIONS.COM) over 3 years ago

Hey, Steve -

Great analogy, and true.  Makes the imperative of selling come home!

I tried to do the same thing using BASEBALL - still working on it!

Happy Holidays!

DEAN & DEAN'S TEAM CHICAGO

Posted by Dean Moss - Dean's Team Chicago IL Real Estate Team (Dean's Team - Keller Williams Realty Partners Chicago IL) over 3 years ago

Hi Steve~ I never really thought of it like that, but now that you mentioned it....  you are right!

Posted by Owensboro KY Real Estate Agent Vickie McCartney Broker Owensboro Ky (Maverick Realty) over 3 years ago

Unusual Commercial,

Thanks. We usually don't think about it this way, but this is what we do. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

Dean,

Thank you. Hadn't really stopped to look at it this way, but then it really rang true. Can help you with the baseball if you want. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

Vickie,

I hadn't thought about the connection either, but there it was so I had to relate it. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

Hi Steve:

Very clever analogy and very festive!

Toula Rosebrock Logo

Posted by Toula Rosebrock -Broker/Sales Associate, Realtor, Lacey Township, Ocean County, (NJ, Diane Turton, Realtors, Forked River, NJ) over 3 years ago

Toula,

Thank you. Glad you enjoyed that seasonal comparison. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

Steve, that is a great analogy.

Bo

Posted by Bo Hussung (Netco Title) over 3 years ago

Bo,

Thank you. We can find underlying sales messages or strategies in many places. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

Hi Steve - Are you referring to yourself when you say Santa is on vacation on a tropical island ~ that sounds wonderful.  Good post....and very true.  Now it's time to say start saying Happy New Year :-)

Posted by Gail MacMillan over 3 years ago

Gail,

Vacation? No, except what feels like the nearly year-round one from living here. Happy New Year. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 3 years ago

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