There are now nearly 92,000 of us on this system - possibly more that you ever dreamed - maybe not. Regardless, we can't continue to participate the we have been asked to do over the past several weeks.
I love the network and have introduced many people to it. I link to it from my other blog - as do many people.
Here's the deal: we are your customers and the service we have been receiving is subpar. I realize that we are not paying for this, but that's not the point.
Everyday it seems it's something else - 500 Internal Service Error, Proxy Error after Proxy Error, comments that just go away and then seem to have been posted anyway, photos that aren't there, not being able to long onto the system for 3 and 4 hours at a time.
Please tell us what is going on. We are loyal, but we'd like to be kept informed.
Let us know why you're having the issues, what is being done about them, and when everything will be "good-to-go."
Just look at the number of posts today on the subject of service difficulty. Remember this is Active Rain. It shouldn't include thunder and lightning.
Thanks.
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For more information on my coaching services or sales tips visit my website stevehoffacker.com or my blog homesalesinsights.com.
I just logged in and today, everybody is a shadow person. I have also had quite a lot of trouble over the past week or two with Proxy Errors, timing out and just plain not being able to get in. I am waiting it out a couple more days before I complain. (Just so happens I have not had much time to do more than read this week.)
Hope it gets worked out soon. Have a terrific day!
Hi JoEllen. Thanks for commenting. I know we've been growing, but that should have been part of the plan. Just don't understand all of the glitches. Steve :)
I think this is the prelude to Active Rain charging members. As a business plan it would make sense. The programming, hosting and storage space can add up on a web site like AR.
Mike Lewis
Photos are back! Yippee! At least, I think they are. They kind of come and go... We'll see! :)
Mike, you might be right and that could be a possibility - guess we'll have to wait and see. Thanks.
Debi, you're right. Thanks. Kind of like one of those days when you're not all there? :)
I think this is the prelude to Active Rain charging members.
Thanks Mike,
That's a very interesting point.
This certainly could be a fee-based membership organization, but we'd have to see what services were available if that was the direction decided.
Steve: I agree. I like to read blogs and do my comments when I'm on hold with banks regarding my short sale listings. It used to relax me. Now, I don't know what frustrates me more. Being on hold or having to constantly refresh my AR window.
Remember this is Active Rain. It shouldn't include thunder and lightning.
Hi Steve,
Active Thunder does have a nice ring to it. :)
Chris, thanks - that is an interesting comparison. I lost count at the number of times I got thrown off the system today - but it was a bunch and all day until just the last hour or so.
Active Thunder definitely has a bold sound to it. Thanks for your comments.