Pizza Hut Gets It

Saw a new Pizza Hut commercial, and I was impressed with their message. They aren't trying to talk about how fast they can make a pizza or how it compares to other brands. There is no mention of ingredients, quality, price, or anything else connected to the pizza. In fact, it's not about pizza at all in the product sense. That's what make the ad so good.

It's along the lines of how Disney defines their business as one of making smiles rather than entertaining or something more complicated than their basic message.

Pizza Hut, in this commercial, has a series of employees telling us how they are making a pizza for us. They are not telling us that they are making the best one or the tastiest one as a credit to themselves or their brand. They are getting to us on a personal level and telling us that they are making our pizza for us - for our special occasion.

Then the payoff is their new tagline which begins "Your favorites." Notice again that it centers on us and what we want and need.

The product is there but so understated. It's their commitment to complementing our lives that is the big sell.

 

───

For more information on my coaching and educational programs and services, visit my website stevehoffacker.com, or go to my other blog homesalesinsights.com for additional sales tips, insights, and commentary. Listen to my free podcast messages at Steve Hoffacker's Happenings.

Steve Hoffacker - Consultant, Coach, Author, Blogger, Photographer, Motivator, Teacher, & Strategist - for Realtors, Real Estate Sales Professionals, Home Builders, New Home Salespeople, Entrepreneurs, Small Business Owners, and Independent Sales Representatives.

© Steve Hoffacker, 2010. All Rights Reserved.

Comments

I dont watch much TV so I havent seen it.  Maybe I can find it somewhere on YouTube.

Posted by Andrzej Niemyjski (Solutions Real Estate) over 1 year ago

I haven't seen that commercial here in the Hendersonville NC area as yet.  But, it makes sense and I see how it can/will get results.  Great advertising for a product and the same philosophy works in real estate marketing.

Sue of Robin and Sue

Posted by Robin & Sue REALTORs® Hendersonville & Western NC Real Estate (Advocate Realty) over 1 year ago

Good point and I have not noticed the ad but from now on I will look for it.

Posted by Tim Lorenz (TIM LORENZ of Keller Williams Realty) over 1 year ago

I have not seen the ad but I love Pizza Hut!!

Posted by Renée Montgomery Northern Virginia Real Estate (Century 21 New Millennium) over 1 year ago

It is all about the connection and how it makes us feel. Sometimes food isn't about the food at all, it is about how it makes us feel.

Posted by Todd Clark (Broker) (503)524-9494 (Beaverton, Oregon Real Estate Expert) (Knipe Realty) over 1 year ago

I agree that Pizza Hut has the right idea for connecting with their customers and they will distance themselves from their competitors by doing so.

Posted by Wallace S. Gibson CPM * LandlordWhisperer (Gibson Management Group, Ltd.) over 1 year ago

Andrzej,

It's not on YouTube yet because I wanted to include it in my post. All they have is the making of the commercial - worth a watch anyway. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Sue,

You're right. Nothing beats that personal touch. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Tim,

It is one that you will remember. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Renee,

Then you'll be very happy with the ad. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Todd,

Good points. That's why this spot works. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Wallace,

They went the opposite way from Papa John's to do this, and it does connect. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

I have not seen this one yet either but the message is clear - it is about the consumer, the person, the "you" and that is the right message.

Posted by Gary L Waters PLLC- Broker Associate Realtor® Melbourne Viera Rockledge FL (Century 21 Baytree Realty, 1211 Admiralty Blvd, Rockledge) over 1 year ago

Gary,

It is, and that's why this one is so different. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

I am looking forward to seeing the Pizza Hut commerical.  I tend to leave the room and multi-task when the commercials begin.  I am glad you pointed this out!

Posted by Joan Whitebook Southern New Hampshire (BHG The Masiello Group) over 1 year ago

Joan,

Thanks. I think you'll enjoy it for the message. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Steve,

I've not seen the commercial.  I was taught that in real estate ads, the word "you" is a very important word. Suggested.

Love the new profile pic.  Very nice.

Posted by Judi Barrett~Integrity Real Estate Services~Idabel, Oklahoma over 1 year ago

Judi,

In this ad, they are offering their pizza as the solution for our needs. Very well done. Thanks on the pic. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

I haven't seen it yet either, but the message is right.  And a good reminder that we need to be doing the same thing.

Posted by Evelyn Johnston Real Estate Agent Elkhart Indiana Subdivision Specialist (Elkhart County Subdivisions, LLC) over 1 year ago

They also have lowered their prices which always seemed higher than a non national pizza place !

Posted by Michael J. Perry, Lancaster Relo Specialist (KELLER WILLIAMS Realty Lancaster, PA.) over 1 year ago

Evelyn,

I agree, That's what caught my attention. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Michael,

Glad to see prices coming down on the pizzas. :)

Steve

Posted by Steve Hoffacker - Sales Trainer/Coach, Sales Books Author, Photographer (Hoffacker Associates LLC) over 1 year ago

Participate



(optional)
What does the graphic say?