When is a picture not worth a thousand words?

When is a picture not worth a thousand words? Answer - when it's missing.

This may be part of the whole proxy error and system update thing - if it is and if everything is going to return to normal, please tell me and that will be fine.

I posted a story on Tuesday with 6 pictures. I've had to keep reposting the pictures. At least one of them (and not always the same one) is missing. It looks like I left a big space between the pictures when there is really supposed to be another picture there. There's still one missing now.

I have visited several other posts today, including a "Wordless Wednesday" and all I saw was white where I know there are supposed to be pictures.

For some reason we are being graphically challenged. I hope it's temporary.

───

For more information on my coaching and educational programs and services, sales tips, insights, or strategies, visit my website stevehoffacker.com or my other blog homesalesinsights.com. © Steve Hoffacker, 2008. All Rights Reserved.

16 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • December 12 2008 07:22PM

New Years resolution for AR

I know I'm not the only one experiencing this, but it sure does complicate blogging.

This is the first time I've been able to log onto AR today. I have gotten more "Proxy Errors" that I can count and 2 "The system is down for maintenance" screens - this is new, I've not seen it before.

For most of this week, the old proxy error gnome has been holding our blogging platform hostage. It has taken immeasurably more minutes and screen refreshing to do what should be a simply task of posting a blog or reading and commenting on other blogs that we follow.

It's been a hit or miss proposition - never sure that you would be able to get onto the system at all.

I see that we are now over 153,000 members. That's fabulous and there are bound to be times when too many people try to access the system at the same time.

My suggestion for a New Year's resolution for the AR staff is more - more members of course, but more capacity, more speed, more neat tweaks to the system, and more prosperity for everyone.

───

For more information on my coaching and educational programs and services, sales tips, insights, or strategies, visit my website stevehoffacker.com or my other blog homesalesinsights.com. © Steve Hoffacker, 2008. All Rights Reserved.

26 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • December 12 2008 11:44AM

Open Letter to the Active Rain folks - part II, thank-you

Yesterday I posted a letter summarizing my general frustration at the many delays, proxy error messages, "500" messages, log-offs, and other interruptions in service, I am so happy to report that today everything is running great! Yeah! And a big thank-you to the Active Rain folks behind the scenes.

Into everyone's life a little rain must fail - even Active Rain so it would seem.

It's good to be back. I hope this is a good sign.

-----

For more information on my coaching services or sales tips visit my  website stevehoffacker.com or my blog homesalesinsights.com.

10 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • June 11 2008 08:42PM

Open letter to the Active Rain folks

There are now nearly 92,000 of us on this system - possibly more that you ever dreamed - maybe not. Regardless, we can't continue to participate the we have been asked to do over the past several weeks.

I love the network and have introduced many people to it. I link to it from my other blog - as do many people.

Here's the deal: we are your customers and the service we have been receiving is subpar. I realize that we are not paying for this, but that's not the point.

Everyday it seems it's something else - 500 Internal Service Error, Proxy Error after Proxy Error, comments that just go away and then seem to have been posted anyway, photos that aren't there, not being able to long onto the system for 3 and 4 hours at a time.

Please tell us what is going on. We are loyal, but we'd like to be kept informed.

Let us know why you're having the issues, what is being done about them, and when everything will be "good-to-go."

Just look at the number of posts today on the subject of service difficulty. Remember this is Active Rain. It shouldn't include thunder and lightning.

Thanks.

-----

For more information on my coaching services or sales tips visit my website stevehoffacker.com or my blog homesalesinsights.com.

12 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • June 10 2008 08:29AM

Hopefully this post will work this time

OK, we're experiencing growing pains. I can live with that.

We have an occasional outage - frustrating but I've survived so far.

But this "Proxy Error" nonsense has got to stop. So far today I've been able to post only 2 comments on the first try. The others I've had to save to post later. I've lost count at the number of times I've been kicked off due to Proxy Error - over 10 to be sure. This is my 3rd attempt to even post this.

I really enjoy this network, and I'll be glad when it just runs - without needing to hold my breath or keeping my fingers crossed that it won't timeout on me or crash.

-----

For more information on my coaching services or sales tips visit my website stevehoffacker.com or my blog homesalesinsights.com.

10 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • June 09 2008 01:37PM

All right, so I'm addicted

Wow, I awoke early - like I do on most Saturday mornings. Took the trash out to the street, made a cup of coffee, and sat down at the computer - but no Rain. For over 4 hours all I got was a message: "Status: 500 internal service error." I don't know what that is, but it sure is good to be back online.

-----

For more information on my coaching services or sales tips visit my website stevehoffacker.com or my blog homesalesinsights.com.

22 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • May 31 2008 11:35AM

Just what is a "proxy error"?

Several times this weekend I have been bogged down by unresponsiveness in posting comments or returning to previously viewed pages. After a little while, the action times out and I get a "Proxy Error" and this message: "The proxy server received an invalid response from an upstream server. The proxy server could not handle the request. Reason: Error reading from remote server."

Then I close Active Rain and try to reopen it only to be told that it can't find "activerain.com" - which we all know is not possible. I wait a while and eventually get back on, and then here we go again.

───

For more information on my coaching and educational programs and services, sales tips, insights, or strategies, visit my website stevehoffacker.com or my blog homesalesinsights.com. © Steve Hoffacker, 2008. All Rights Reserved.

32 comments • Steve Hoffacker - Sales Trainer, Author, Blogger, Photographer, Sales Strategies • May 25 2008 04:01PM