Sometimes the genius behind Microsoft really makes me pause and scratch my head.
One of my favorite occurrences is when they decide to install a security update overnight that requires a mandatory restart so that I come in to start my day I'm facing a blank screen on my computer. My Outlook, Firefox, Excel, QuickBooks, PowerPoint, Word, and whatever else I might have been running were conveniently shut down and all of the documents I was working on are now saved as recovered copies. All this could be avoided by telling me that a restart is necessary and letting me decide when to do it.
I got an email today of a flyer for an event. Word displays an error message telling me that it can't display the border on the flyer because I haven't installed that feature. Then it asks me if I want to install it. No, that's OK I just look at the flyer the way it is - not the way it's supposed to be.
Why do they need to ask? If I'm missing a feature that I need to work with a document, and it knows where to find said feature and make it work, then why ask? I'm sure the person sending it to me didn't spend all that time designing the flyer with a nice border only for me to see just the copy.
I know the flyer could have been created as a pdf or image, but that was the sender's choice to do it this way.
Microsoft is challenging enough without being intentionally obtuse.
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